Return:
If for any reason you are not satisfied with the colapin item you received, you may return it for an exchange under the below conditions:
- Return requests should be emailed to sales@colapin.com within 10 days after your order was delivered to you.
- Items should be returned in unused condition and original packaging.
- When no quality issue is involved, the return shipping fees would be at the expense of the client. Moreover, we would apply a restocking fee per returned item.
When return is motivated by a quality issue, we would compensate the return shipping fees (according to our policy) and replace the defective item at our cost, providing that our return procedure has been followed.
Stock Issue.
If we don't get your payment within 3 work days after you submit order, your order will be deleted and this order is invalid. So any out of stock inform will not be sent if you paid.
Sorry for this convenience. |